The project always begins with a discovery process, where we listen to our client's needs and wishes. Our preliminary interviews are relaxed yet specific, as we endeavor to balance the desires of the client with the realities of technological trends, budget constraints and built-in obsolescence.
Now that pertinent information has been gathered, a detailed proposal can be developed in accordance to these plans. We work to define all aspects of the project functionality for each room or area. All hardware and labor is defined with exacting detail. We meet with the client to deliver this information for review, feedback, revision and ultimate approval.
Once rough and trim phase engineering documentation is complete, we are ready to install the infrastructure such as conduit, low voltage wiring and enclosure. We purchase the required AV equipment and assemble as appropriate in our office or at the job site. Our job is only complete when the client is completely satisfied with the finished product. The length of time for this phase is dependent upon the time frame of construction. Once system installation is complete, all documentation is updated to an as-built state.
We strive to make every client, a client for life. We ensure that the investment they have made into their home is well protected and may be serviced with accuracy and diligence. We honor all manufacturer warranties plus a 12-month workmanship warranty. Optional 24/7 remote monitoring and annual maintenance packages are available, offering the ability to troubleshoot and update system devices without a service visit.
Whether you're a new customer interested in our solutions, or an existing customer seeking support, we would love to hear from you. Don't hesitate to call or use our contact form to reach us for any reason. Our staff of representatives is knowledgeable, responsive and ready to answer your questions. Our technicians are certified, experienced, and extremely passionate about every project. We take pride in building lifelong relationships with our valued customers. Contact us, we are ready to go to work for you.